Sauna 7-Year Limited Warranty
Our warranty covers manufacturing defects, including lighting, technology inside the sauna, and wood defects (excluding natural wood cracks) that are not the fault of the customer. It also extends to shipping mishaps, provided they are reported upon receiving the sauna.
Heater Limited Warranty Description
- Harvia Electric Heater: 1-year warranty on the heating elements, and a 5-year warranty on the other components.
- HUUM Electric Heater: 5-year warranty on the heater components excluding the heating elements.
What Voids the Warranty
- Product Modifications: Any damages as a result of modifications made to the sauna or its components.
- Incorrect Installation: Failure to install the product according to the recommended instructions in the manual.
- User Damage: Damage caused by misuse, improper handling, or negligence.
- Placing The Sauna Outdoor: Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty.