Sauna 5-Year Limited Warranty
Our 5-Year Warranty covers manufacturing defects, including issues with the wood. This warranty applies to defects that are not caused by customer misuse or negligence. It also includes coverage for shipping mishaps, provided they are reported immediately upon receiving the sauna.
Lighting Warranty
Our sauna lighting has a 1-year warranty.
Heater Limited Warranty
Harvia Electric Heater: 1-year warranty on the heating elements, 2-year warranty on Xenio control units, and a 5-year warranty on the other components.
HUUM Electric Heater: 5-year warranty on the heater components excluding the heating elements.
What Voids The Warranty
Product Modifications: Any damages as a result of modifications made to the sauna or its components.
Incorrect Installation: Failure to install the product according to the recommended instructions in the manual.
User Damage: Damage caused by misuse, improper handling, or negligence.